Customer Reviews
Average Customer Review
(4 customer reviews) 21 of 23 people found the following review helpful
PLEASE Don't Buy a Storage House. Here's why...,
March 14, 2009 LORELEI LASHLEY "llorelei" (California - United States) - See all my reviews
This review is from: Flower House SHXL800 StorageHouse Walk-In Storage House, XXL (Lawn & Patio)
We purchased a FlowerHouse storage unit in February, 2007, and by December we were writing the company with complaints. It all started with a small rip in the fabric next to the zipper. Not the zipper itself, but rather the fabric seam next to it. Here is the unedited response we received from the company; "Our warranty policy states the product is warranted against defects in material and workmanship, and that a warranty card must be sent in within 14 days of purchase. We, however did not find a warranty card had been sent in. We will replace your storage shed and are asking that you pay the shipping of $40 in as much as a warranty was not sent in. As you purchased your storage shed through Walmart, they are the people you should check with for a refund."
We had requested a refund from the company since Walmart will not issue one after 90-days. So, why would we throw good money after bad by sending FlowerHouse $40 to replace the piece of junk we had with another? We...Read more
3 of 3 people found the following review helpful
Bad Bad customer service.,
October 3, 2011 Against rip off - See all my reviews
This review is from: Flower House SHXL800 StorageHouse Walk-In Storage House, XXL (Lawn & Patio)
Until they honor their waranty and replace the shed without a hassle,NO one WOULD AND NO ONE WILL BUY FROM THIS COMPANY. STAY AWAY...THIS IS AN EXAMPLE OF CORPORATE GREED
6 of 8 people found the following review helpful
PLEASE Don't Buy a Storage House. Here's why...,
March 14, 2009 LORELEI LASHLEY "llorelei" (California - United States) - See all my reviews
We purchased a FlowerHouse storage unit in February, 2007, and by December we were writing the manufacturer with complaints. It all started with a small rip in the fabric next to the zipper. Not the zipper itself, but rather the fabric seam next to it. Here is the unedited response we received; "Our warranty policy states the product is warranted against defects in material and workmanship, and that a warranty card must be sent in within 14 days of purchase. We, however did not find a warranty card had been sent in. We will replace your storage shed and are asking that you pay the shipping of $40 in as much as a warranty was not sent in. As you purchased your storage shed through Walmart, they are the people you should check with for a refund."
We had requested a refund from the company since Walmart will not issue one after 90-days. So, why would we throw good money after bad by sending FlowerHouse $40 to replace the piece of junk we had with another? We wouldn't, and...Read more
